This policy explains how The Auction Concierge handles personal information, consistent with the Australian Privacy Principles.
What we collect
When you submit an enquiry we collect your name, email, phone number and the job details you provide (such as auction listings, locations and item descriptions).
How we use it
- To respond to your enquiry and prepare a quote.
- To deliver services you accept, including sharing necessary details with auction houses or carriers.
- To understand demand for our services.
Storage and security
Enquiries are stored securely and are not publicly accessible. Access is limited to people who need it to respond to you.
Disclosure
We don't sell your information. We only share it with third parties (such as carriers) where needed to provide a service you've requested, or where required by law.
Access and correction
You can ask to access, correct or delete your information by submitting a request through our enquiry form.
Changes
We may update this policy from time to time. The current version is always on this page.